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Wholesale Policies

Last updated: 28 October 2026

DER KAFFEE welcomes trade and bulk-purchase enquiries from businesses across the United Kingdom.

We work with legitimate trade buyers seeking outdoor, garage and home equipment for commercial purchasing or resale.

Wholesale arrangements are subject to account review, product availability and agreed commercial terms.

1. Trade Account Eligibility

Eligible applicants may include:

  • Retail equipment businesses.
  • Landscapers and garden contractors.
  • Garage and automotive workshops.
  • Installation companies.
  • Property maintenance businesses.
  • Established online and physical retailers.
  • Other legitimate commercial purchasers.

Applicants may be required to provide a business name, company number, trading details, delivery address and the products they wish to purchase.

2. Opening a Wholesale Account

To apply, email info@derkaffeeltd.shop.

Include:

  • Company name.
  • Company registration number, where applicable.
  • Business contact information.
  • Products and quantities required.
  • Delivery postcode.
  • Preferred delivery period.

We aim to respond within one working day.

3. Wholesale Pricing

Wholesale pricing depends on the specific products, order quantities and any agreed minimum order requirements.

Minimum quantities may vary by product.

Retail prices do not automatically qualify for trade discounts.

Any preferential pricing must be confirmed in writing before purchase.

4. Invoices

Business buyers can contact us to request available order documentation. Invoices are in GBP. Any VAT invoice must be issued only where legally appropriate and with the required verified registration details.

5. Discounts

Standard promotional codes may not apply to negotiated wholesale pricing.

Additional volume discounts may be agreed for qualifying bulk purchases.

6. Payment Terms

Payment is normally required in full before dispatch.

Alternative credit terms may apply only if approved in writing.

No credit facility is guaranteed merely because a wholesale account has been approved.

7. Trade Delivery

Free standard shipping applies to UK mainland addresses.

Large orders may require palletised transport, kerbside delivery, timed delivery or special handling.

Additional services must be confirmed before payment.

8. Order Fulfilment

Fulfilment depends on stock availability, order size and carrier arrangements.

Standard processing generally takes 1–2 working days.

Larger business orders may require a separately confirmed delivery schedule.

9. Business Returns

Our standard returns policy applies to trade orders unless otherwise agreed in writing. This is a voluntary contractual commitment for business purchases; statutory consumer-only cancellation rights apply only to qualifying consumer purchases.

10. Damaged or Incorrect Goods

Record visible freight damage when receiving goods and photograph affected items.

Contact the trade support team for an appropriate resolution.

Contact DER KAFFEE

Email info@derkaffeeltd.shop (preferred), or call +44 7782 337528. Include your order reference where relevant; do not send full card details, passwords or banking security codes.

Monday to Friday, 9:00–17:00 (UK time). We aim to answer enquiries within 24 hours; messages received outside support hours may be handled on the next working day.

Business address: 49a High Road, London, England, N22 6BH. Contact us for return instructions before sending goods; do not assume this address is the returns warehouse or a customer collection point.

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